Analytics, Integration, and KPIs for the Utilities Industry

Providing insight to power your business


Integrate your data from multiple sources to gain a single, unified view of it and easily measure and manage the KPIs that run your business with Dimensional Insight’s Diver Platform.

The utilities market is undergoing rapid transformation as new technologies are introducing greater efficiencies and as consumer trends are pushing companies towards new, more sustainable ways of doing business.

Performance improvement is more important now than ever before. The first step is being able to measure your current performance. Easy access to key metrics and KPIs is critical to being able to identify underperforming areas. Being able to analyze the underlying data is necessary to determine corrective actions. And, the ability to measure and track improvements in performance allows you ensure success in performance improvement initiatives.

With Diver Platform, KPIs can be established for all of these critical areas:

  • Compliance
  • Operational Performance
  • Operational Cost & Management
  • Financial Performance

  • Customer Service Quality
  • Energy Efficiency & Demand Side Management (DSM)
  • Workforce (Including Health & Safety)
  • Sustainability

Meeting the needs of utilities companies

Single, unified view

Integrate data from multiple sources into one view for users. Data governance ensures the use of consistent, standardized, validated, and documented business rules and measures across applications. This means all departments are using the same definitions for decision-making.


Flexible KPI management

Centralized location for KPI definitions ensures consistency across the enterprise and truth in the numbers. Role-based access allows users to see the KPIs critical to their jobs.

Rich visualizations

Self-service functionality allows users to create their own dashboards using the visualizations important to their role in the format that is most intuitive to their needs. Visualizations include real-time maps that update as soon as your data set refreshes.

Advanced analytics

Data scientists and power users can utilize “point and click” ad hoc analytics to explore large data sets with unlimited dimensions. Users can uncover insights previously unattainable leading to better decisions. Advanced analytical functionality utilizing predictive analytics and forecasting is available for further exploration and discovery.


Deployments are customized to users’ needs, and can be easily scaled up or down depending on requirements.

Use on any device

Dashboards are accessible from desktops, laptops, tablets, and mobile phones so users can access data and make decisions wherever they are on a device best suited for their needs

Take a deeper dive into the technology behind Diver Platform

Here’s what our customers say

Dimensional Insight Achieves Top Marks for 14th Straight Year in 2023 Wisdom of Crowds Business Intelligence Market Study

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